FAQ

👉 Microdosing questions

How do I start microdosing?
How do I start microdosing?
To begin microdosing, we recommend following these steps:
1. Choose your protocol - the Fadiman Protocol (one day on, two days off) is ideal for beginners
2. Start with a small dose - typically 0.25 grams of truffles
3. Use a precise scale to weigh your dose
4. Take your microdose in the morning with or after breakfast
5. Keep a journal to track your experience and effects
6. Gradually adjust your dose if needed (no more than 0.2g increments)
7. Complete a full 6-8 week cycle before taking a break
Our Starter Pack includes everything you need to begin your microdosing journey, including a precision scale and access to our Sweetspot app for tracking your progress.
How should I take the microdose?

If you are new to microdosing, it's best to start with a small amount—specifically, a quarter of a truffle, which is about 0.25 grams.

Gradually increase your dose by no more than 0.2 grams at a time until you find the amount that works best for you, known as your Sweet Spot. It's important not to exceed this incremental increase and to avoid taking more than one dose in a single day.

To ensure accuracy, always use a scale to weigh your dosage. You can use our Micro Scale for this.

For beginners, we recommend swallowing your truffle dose rather than chewing it. Swallowing allows the active compounds to be released slowly throughout the day, providing a more gradual and manageable experience.

Chewing the truffle, on the other hand, will speed up the release of psilocybin, which can lead to a quicker onset of effects. Additionally, the taste of truffles can be quite strong and might not be pleasant for everyone.

If you prefer, you can also incorporate your truffle dose into a tea or blend it into a fruit or vegetable smoothie. Be mindful that consuming psilocybin on an empty stomach can sometimes lead to more intense effects, similar to how caffeine might affect you when taken without food.
Should I chew or swallow the truffles?

For beginners, we recommend swallowing your truffle dose rather than chewing it. Swallowing allows the active compounds to be released slowly throughout the day, providing a more gradual and manageable experience.

Chewing the truffle, on the other hand, will speed up the release of psilocybin, which can lead to a quicker onset of effects. Additionally, the taste of truffles can be quite strong and might not be pleasant for everyone.

If you prefer, you can also incorporate your truffle dose into a tea or blend it into a fruit or vegetable smoothie. Be mindful that consuming psilocybin on an empty stomach can sometimes lead to more intense effects, similar to how caffeine might affect you when taken without food.
How much should I take for my first microdose?

Psilocybin truffles are a type of underground fungus that contain the psychoactive compound psilocybin. Unlike mushrooms, which grow above ground, truffles form below the surface and are technically a different part of the fungus known as sclerotia. Psilocybin truffles are 100% legal in The Netherlands.

In the context of microdosing, truffles are valued for their subtle effects that can help with mood and focus without causing the intense psychedelic experience associated with higher doses.
What are psilocybin truffles?

Psilocybin truffles are a type of underground fungus that contain the psychoactive compound psilocybin. Unlike mushrooms, which grow above ground, truffles form below the surface and are technically a different part of the fungus known as sclerotia. Psilocybin truffles are 100% legal in The Netherlands.

In the context of microdosing, truffles are valued for their subtle effects that can help with mood and focus without causing the intense psychedelic experience associated with higher doses.
What type of truffles do we sell?

We sell fresh Mexicana Sclerotia truffles. These truffles are 100% organic and cultivated in an organic truffle farm. They are known for their consistent quality and effectiveness, making them an excellent choice for those interested in microdosing.
Are truffles legal in the EU and can you ship them to my country?

Truffles are legal in The Netherlands and can be freely produced, traded, and sold. You can check our legal disclaimer of truffles here.

Truffles are legal in the Netherlands and can therefore be sent to all EU countries under the Mutual Recognition of Goods Principle of the European Commission. This EU treaty says that if a product is legal in one EU country, it is also legal to sell and ship to all other EU countries.

However, it is technically still possible for individual EU countries, states, and local jurisdictions to ban all kinds of products. Therefore, checking the current legal status of our product in your jurisdiction is your own responsibility.

Microdose Pro is legally allowed to ship this product to any citizen residing in the EU. By purchasing goods on this website, you accept the responsibility of complying with local laws and customs regulations. You ensure that the ordered product is legal in the country of import.

Microdose Pro is not responsible for goods that are stored or seized by third parties, such as customs or law enforcement authorities in the country where you order from.
My truffle packs have lost their vacuum, what can I do about this?

The air you see in the truffle packaging is normal. It's caused by carbon dioxide (CO2) being released by the truffles as they "breathe." This actually shows they're fresh.

To make sure the truffles are in good condition, check that each portion is sealed tightly. If the packaging is still airtight, the truffles should be good to use. Always check that the seal is intact and that there's no mold for the best quality.

The slight swelling in the packaging is also normal and happens because the truffles are living fungi, which is another sign of freshness.

Look out for signs of mold like white spots, a big change in texture, dark discoloration (almost black), or a bad smell. If you notice any of these, do not consume the truffles.

Remember to store the truffles in the fridge as soon as you receive them. They can be kept fresh for up to 3 months in the fridge.
Do I need to microdose forever?

No, microdosing is not meant to be done forever. It's typically used for specific periods to achieve certain goals, like boosting focus, creativity, or well-being. However, taking extended breaks after completing a cycle of microdosing is absolutely necessary.

While microdosing schedules often involve small breaks between doses (like a few days on, followed by a few days off), it's important to take longer breaks after finishing a full cycle. This allows your body and mind to fully reset and prevents tolerance buildup.

Many people take several weeks or months off before starting a new cycle, depending on their personal goals and how they feel. These big breaks are crucial for maintaining balance and ensuring the long-term effectiveness of microdosing.
Where do we grow our truffles?

Our truffles are grown in the Netherlands, where they are legally produced under strict quality-controlled conditions. We work with experienced cultivators who specialize in truffle cultivation, ensuring that every batch meets the highest standards of safety, purity, and potency.

The growing process takes place in a controlled indoor environment, which allows us to closely monitor factors like temperature, humidity, and cleanliness. This ensures that the truffles develop in optimal conditions, free from contaminants or external factors that could affect their quality.

The Netherlands is known for its progressive approach to truffle cultivation, allowing us to legally grow and harvest truffles with full transparency. By following both industry best practices and local regulations, we can confidently offer you a product that is safe, fresh, and responsibly sourced.

All our truffles are hand-harvested and carefully packaged to preserve their freshness, so when you receive them, you know they have been treated with care from the moment they were grown.
Can I drink coffee during microdosing?

Yes, you can drink coffee while microdosing, but it's important to be mindful of how caffeine affects you.

Both coffee and microdosing can influence your energy levels and focus, so combining them may amplify these effects. Some people find that drinking coffee with their microdose enhances their focus and alertness, while others might feel overstimulated or jittery.

If you're sensitive to caffeine, it's a good idea to start with a smaller amount of coffee or consider waiting to see how the microdose affects you before adding caffeine. Everyone reacts differently, so it's all about finding the balance that works best for you.

As always, listen to your body and adjust accordingly.

Read more about microdosing and caffeine here.
Can I drink alcohol during microdosing?

In general, it's a good idea to stick to alcohol-free days while you're microdosing to ensure you get the full benefits.

Technically, consuming alcohol while microdosing is not prohibited, but it's important to consider how both substances interact with your brain. Psilocybin and alcohol can have contrasting effects on your mental state and overall experience. Many individuals report a natural decrease in their desire to consume alcohol while they are microdosing.

While combining alcohol with microdosing is not inherently dangerous, it is generally not recommended, as it may alter the microdosing effects and your usual response to alcohol. Furthermore, consuming larger amounts of alcohol in conjunction with psilocybin may not only affect the quality of your experience but could also influence the nature of your 'buzz' and potentially the subsequent hangover.

As with any substance, moderation, and awareness of how your body and mind respond are key.
How is the freshness of the products maintained during shipping?

Our truffles are vacuum-sealed to ensure they stay fresh for up to three months. This packaging method locks in freshness by preventing exposure to air and moisture, which could affect the quality of the truffles.

Additionally, our packaging strips are designed to protect the truffles during transport, even in countries with warmer climates. This means you can expect your truffles to arrive in excellent condition, regardless of where you are located.

For the best results, we recommend storing the truffles in the fridge as soon as they arrive to maintain their freshness.
What can I do if I feel nauseous during microdosing?
If you feel nauseous while microdosing, don't worry—this can happen to some people, especially if they're new to microdosing.

Here are a few things you can try to reduce nausea:
1. Take your dose with food: Eating a light snack or meal before or after taking your microdose can help settle your stomach.
2. Stay hydrated: Drink plenty of water throughout the day to keep your body hydrated, which can help alleviate nausea.
3. Take smaller doses: If nausea persists, consider lowering your dose slightly to see if that helps.
4. Try ginger or peppermint: Natural remedies like ginger tea or peppermint can soothe nausea and help you feel more comfortable.
If the nausea continues or becomes bothersome, it might be helpful to take a break from microdosing for a bit and see how your body adjusts. Everyone reacts differently, so it's important to find what works best for you.
Do we add more ingredients to the truffles?

No, we do not add any extra ingredients to our truffles. They are 100% natural and come directly from the source without any additives, preservatives, or chemicals.

We take pride in offering pure, unaltered truffles, ensuring you receive the full benefits of the natural product.

The only process our truffles go through is vacuum sealing to preserve their freshness during shipping and storage. Rest assured, what you get is exactly as nature intended.
Will the effects wear off when I'm not microdosing?

Yes, the immediate effects of microdosing will gradually wear off when you're not microdosing. However, many people find that some of the positive benefits, like improved mood, focus, or creativity, can linger even after stopping a microdosing cycle.

Microdosing isn't meant to create a constant, long-term change in your body. Instead, it helps support certain mental or emotional states while you're using it. Once you stop microdosing, your body and mind will return to their normal state, but the experiences and insights you gained might still have a lasting impact.

Taking breaks between microdosing cycles is important to allow your body to reset and ensure that the effects remain beneficial when you start again.
Why does microdosing make me feel sleepy?
Some people feel sleepy when microdosing with truffles, even though others might feel more focused or energized. Everyone's body reacts differently, and here are a few reasons why you might feel sleepy:
1. Relaxing effects: Truffles can have a calming effect on your mind and body, which might make you feel more relaxed and even a bit sleepy.
2. Your body adjusting: If you're new to microdosing, your body might still be getting used to it, and feeling sleepy could be part of the adjustment process.
3. Timing: If you take your microdose later in the day, it might make you feel more tired, especially if your body is starting to wind down for the evening.
4. Everyone is different: While some people feel more energized with microdosing, others might experience a more relaxing effect, which can lead to feeling sleepy.
If you consistently feel sleepy while microdosing, you can try taking your dose earlier in the day or slightly reducing the amount to see if it helps.

Everyone's experience is different, so it's important to find what works best for you!
Why do I not 'feel' anything when microdosing?
It's normal not to feel strong effects when microdosing, and in fact, that's usually the point! Microdosing involves taking a very small amount of truffles, so you shouldn't experience the intense effects that come with a full psychedelic dose.

Instead, the changes can be subtle and more about improving your mood, focus, or creativity rather than feeling "high."

Here are a few reasons why you might not notice much:
1. Subtle effects: Microdosing is meant to have mild, almost background-level effects. You might feel more focused, productive, or calm, but these changes can be subtle and easy to overlook.
2. Expectations: If you're expecting a noticeable shift, it might feel like nothing's happening because the effects are gentle. It helps to pay attention to smaller changes, like how your day flows or how you feel emotionally.
3. Individual differences: Everyone's body and mind react differently to microdosing. Some people might feel more obvious benefits, while for others, the changes are more gradual and less noticeable.
If you don't feel any difference over time, you could experiment with small adjustments to the dose or take a break and see if you notice changes afterward. It's important to remember that the benefits of microdosing are often subtle but can still make a positive impact on your day-to-day life.
Can you microdose and work out?

Yes, many people find that microdosing can actually enhance their workout. Microdosing may help improve focus, body awareness, and coordination, which can lead to a more effective exercise session. Some people also report feeling more in tune with their bodies, allowing them to find a better rhythm and pace during their workout.

However, it's important to start with a small dose and see how your body reacts before combining microdosing with exercise. Everyone responds differently, and while some might feel energized, others could feel more relaxed or even slightly tired. Always listen to your body and make sure you feel comfortable before engaging in any physical activity.
When should I stop microdosing?
You should stop microdosing in two situations:
1. When you experience negative side effects: If you start feeling uncomfortable effects like anxiety, tiredness, or any other unwanted feelings, it's important to stop microdosing. These could be signs that microdosing isn't working well for you at this time.
2. When your microdosing cycle is complete: Microdosing is done in cycles, often lasting several weeks. At the end of each cycle, it's essential to take a break to let your body and mind reset. This ensures that you don't build up a tolerance and can continue benefiting from microdosing in the future.
Stopping at these points will help you stay safe and get the most out of the microdosing experience.
Is microdosing addictive?

No, microdosing is not considered addictive. Since the doses used in microdosing are very small, they do not cause the kind of physical dependence or cravings that some substances can lead to. Most people microdose to enhance their focus, creativity, or mood, and not for any strong psychoactive effects.

That said, it's important to always use microdosing responsibly. If you feel like you're relying on it too much or using it more often than planned, it's a good idea to take a break and reflect on your usage. As with anything, moderation and mindfulness are key to ensuring a positive experience.
Can I microdose while taking medication?

If you're taking any medication, it's important to consult with a healthcare professional before starting microdosing. Psychedelic substances, even in small amounts, can potentially interact with certain medications, especially those affecting the brain, like antidepressants, anxiety medications, or mood stabilizers.

A doctor can help you understand if microdosing is safe for you based on your specific medication and health condition. It's always better to prioritize your safety and get professional advice to avoid any unwanted interactions or side effects.
Is microdosing harmful during pregnancy?

It is strongly advised not to microdose during pregnancy. There is very limited research on the effects of psychedelics, including microdosing, on pregnancy and fetal development. Since safety during pregnancy hasn't been well studied, it's best to avoid microdosing to prevent any potential risks to both the mother and the baby.

If you are pregnant or planning to become pregnant, it's important to prioritize your health and consult with a healthcare professional before using any substances, including microdosing. Your doctor can provide guidance on what's safest for you and your baby.
How do I store the truffles?

To keep your truffles fresh, it's important to store them properly. As soon as you receive them, place the truffles in the fridge. When stored in the refrigerator, they can stay fresh for up to 3 months.

Keep the truffles in their original vacuum-sealed packaging until you're ready to use them. If you open the package, make sure to reseal it tightly or use an airtight container to prevent exposure to air and moisture.

Proper storage in a cool, dark place like the fridge will help maintain the truffles' quality and freshness.
Do you have a course?

Djai Baaten, our Clinical Director and a neuropsychologist, has created a comprehensive video series that covers everything you need to know about microdosing. Whether you're just getting started or looking to deepen your understanding, this course provides valuable insights, guidance, and practical tips.

You can explore the course here: Microdosing Course.

This is a great way to learn about microdosing from an expert in the field and ensure you're following best practices for a safe and effective experience.
How can I become part of your community?

Our community, with nearly 10,000 members, is a supportive and educational space for those interested in microdosing.

See for yourself and join our Facebook Group and our own Discord Server.

We are focused on creating a positive environment where members can learn, share experiences, and grow together. We take education seriously and always encourage the safe and responsible use of microdosing.

We also maintain a strict no-spam policy to keep the community focused and valuable for everyone.
How much psilocybin is inside our truffles?

Our truffles typically contain around 0.1% psilocybin by weight, which means there is roughly around 1 milligram (mg) of psilocybin per 1 gram of truffles. This concentration can vary slightly depending on the specific batch, but 1 mg per gram provides a good general estimate of their potency. This makes our truffles well-suited for microdosing, allowing you to measure and adjust your dosage to achieve the desired effects with ease.

📦 My order

I did not receive a confirmation of my order.

It could be that the confirmation email was delivered to your spam inbox.
You can also check out your account if the order has been placed.

If neither of these options solves the issue for you, kindly contact us via email at hello@microdose-pro.com or WhatsApp at +31 202157884.
We are available Monday to Friday from 8 am to 5 pm.
How can I cancel my order?

If you haven't paid for the order yet, you can cancel it in your Order History or contact us by email at hello@microdose-pro.com or WhatsApp at +31 202157884.
Our support is available Monday to Friday, 8 am to 5 pm.

If you’ve already paid, please contact us immediately so we can try to resolve the issue before the order is processed.
I want to return my order. Is this possible?

If you want to return your order then please contact us about this.

Fresh products like the truffles and the grow kit can only be returned if not opened yet.

You can easily contact us by sending us an email at hello@microdose-pro.com or through WhatsApp at +31 202157884.
We are available from Monday to Friday, 8 am to 5 pm.
The address I provided for the order is incorrect. Can this still be changed?

Whether we can change your delivery address depends on the stage of your order.

If your order is ‘On Hold,’ please email us at hello@microdose-pro.com or send us a WhatsApp message at +31 202157884 with your order details and the new address.

If your order is ‘Processing,’ contact us immediately, and we’ll try to update the address before it’s picked up by our shipping partner.

Our support team is available Monday to Friday, 8 am to 5 pm. Please note that we can’t change the address once your parcel is ready for shipment.
It seems like my order is delayed. What can I do about this?

If your order is delayed, you should have received an email explaining the reason for the delay and how long it will take.
You can exchange the product for another one or request a voucher.

Please note that we can’t create a separate order for you.

If you have any questions, feel free to contact us via email at hello@microdose-pro.com or on WhatsApp at +31 202157884.
Our support team is available Monday to Friday, 8 am to 5 pm.
Do you offer a subscription service?

Yes, we do offer a subscription service.
With our subscription, you are able to determine your next delivery date, your subscription interval, and the total order amount yourself from within your account.
How do I pause or cancel my subscription?

You can put your subscription ‘On Hold’ in your account settings.
While it's ‘On Hold’, you won’t be charged, and you can reactivate it anytime.

If you want to cancel your subscription, please put it ‘On Hold’ first, then email us at hello@microdose-pro.com or send us a message on WhatsApp at +31 202157884.
What should I do when I accidentally placed an order twice?

Whether you need to contact us depends on whether you have made the payment for the order.

If you haven't, you can cancel the order in your Order History, or contact us via email at hello@microdose-pro.com or WhatsApp at +31 202157884.
We are available Monday to Friday from 8 am to 5 pm.

If the payment has been made, contact us right away to resolve the issue before your order progresses.

🚚 Shipping

How can I track my order?

You will get an email with a tracking code included when the order has been shipped from our warehouse.
If you do not find this email, make sure to check the spam folder.

Additionally, you can also check the status of your order inside your account.

On Hold: The order has been created, but not processed yet.
Processing: The order has been processed. You will receive a confirmation email now.
Completed: The order has been shipped. You will receive a tracking link email now.

Make sure to check the spam folder too, our emails sometimes end up there.
Why does the shipping price and carrier change when I select the shipping country?

The shipping price you first see is for deliveries within the Netherlands.
Shipping costs and carriers change based on the destination country, so when you select a different country, the price and available carriers will adjust accordingly.
To which countries do you ship microdosing truffles?

We ship our Microdose Pro Packs (MP Packs) to all countries within the European Union, except Denmark. Unfortunately, no exceptions can be made. All other non-microdosing products can be shipped worldwide.
To which countries do you ship the Grow Kit?

We ship our Grow Kits to all countries within the European Union, except Denmark. Unfortunately, no exceptions can be made. All other non-microdosing products can be shipped worldwide.
Can the order be delivered to a collection point?

No, currently this service is not available.
Do you offer same-day delivery?

Yes, we offer same-day delivery in the Netherlands for orders placed before 11:00 AM.
How much is the shipping cost?

We provide standardized shipping costs to ensure the most timely and reliable delivery experience for our customers. Shipping cost prices vary per country and are shown in the checkout.
What is the shipping time to my country?

You can find the estimated shipping times here.
Please note that all shipping times are approximations and cannot be guaranteed.

You will receive an email confirmation when your order is placed.
In the following email, you will receive a tracking number for when the order ships.
This way you can track the order along its journey to you.
Do you ship to islands?

Yes, we ship to islands within the European Union, including the Canary Islands, Madeira, Mallorca, Ibiza, Menorca, Corsica, and Sassari.
Please note that shipping to islands may take up to 14 days, but we cannot guarantee exact delivery times.

If you're unsure about the delivery time to your location, feel free to email us at hello@microdose-pro.com or send a message on WhatsApp at +31 202157884.
Our support team is available Monday to Friday, from 8 AM to 5 PM.
Do you provide a delivery guarantee?

Yes, we offer a shipping guarantee within the EU.

Due to our high delivery success rate exceeding 98% within the European Union, we extend a delivery guarantee to most of our EU customers.

If your order does not reach its destination, you can request a replacement or a full refund credited back to your bank account.

Please note that this guarantee excludes certain islands such as Malta, Cyprus, Ibiza, Mallorca, the Spanish Islands, Portuguese Islands, Greek Islands, and the Canary Islands.
Do you offer discreet shipping?

Yes, you can select ‘discreet shipping’ at checkout.
All orders shipped in discreet have unmarked packaging. The contents and sender will remain completely anonymous.
There will be no logos or any mention of Microdose Pro on the package.

The only markings on your parcel will be your address label and a postal or parcel service sticker, depending on the chosen delivery service.
Can holidays affect shipping times?

The holidays are a challenging period for our shipping partners due to the immense volume of packages being shipped every day.

We try to do our best to meet the mentioned shipping times, but please understand that delays might occur, especially regarding international shipments.
Can I provide specific instructions for the courier regarding the delivery of my package?

Regrettably, we are unable to provide instructions to the carrier.
We recommend monitoring the tracking information for updates on the delivery status of your parcel.

Placing a note on your front door to communicate with the driver is the simplest method.
While we cannot guarantee that the driver will adhere to these instructions, it is often effective.

🍄 Grow Kit questions

How many mushrooms can a Grow Kit provide?

On average, each grow kit can provide up to 3 harvests.

Since it's a home cultivation product, it's difficult to predict the exact number of crops or the total weight you'll get.

However, you can expect to harvest around 200 grams of fresh (wet) mushrooms in total from one grow kit.
How long will the Grow Kit supply me for microdosing?

Psilocybin mushrooms contain significantly more water than truffles, with about 90% of their weight being water.
This means that when you dry mushrooms, they lose most of their weight. For example, 100 grams of fresh mushrooms will typically result in around 10 grams of dried mushrooms.

Because of this difference, it's important to adjust your dosage when using mushrooms instead of fresh truffles.
Mushrooms from a grow kit are approximately 10 times more potent than truffles, so your ideal "Sweet Spot" dosage should be reduced accordingly.

If you're using dried mushrooms from the grow kit, anything more than 0.3 grams (or 1/3 of a gram) is no longer considered a microdose.
A dose above 0.3 grams is considered recreational and doesn't fall within the guidelines of a microdosing practice.
We do not recommend taking more than 0.3 grams, as this is not considered microdosing.

One grow kit can yield up to 200 grams of fresh mushrooms, which equals around 20 grams of dried mushrooms.
If you're microdosing with 0.1 grams of dried mushrooms per dose, you can get about 200 microdoses from a single grow kit.
Always start low and adjust cautiously, as even small amounts of dried mushrooms can have strong effects.
What precautions do I need to have with the Grow Kit mushrooms?

Always ensure your mushrooms are still firm before harvesting.
It's important to harvest them before the veil under the cap breaks—this ensures the mushrooms are at their peak.

Regularly check for contamination by inspecting the stalk.
The core of the stalk should not be black, and the mushrooms shouldn’t have a bad smell.
If they do, they may be contaminated.

Once harvested, mushrooms from the grow kits should be dried immediately.
When storing them, ensure they are as dry as a cracker—this prevents spoilage.
Do not refrigerate or freeze the mushrooms, as this can impact their potency and quality.

Lastly, remember that mushrooms from grow kits are 10 times more potent than truffles, so dosage should be adjusted carefully.
Always start with smaller amounts, especially when using dried mushrooms.

📱 Microdose app (Sweetspot)

Is the Sweetspot journal app free to use?

Yes, the Sweetspot app is 100% free to use.

You can download the app here:

Google Play Store: Sweetspot App Android
App Store: Sweetspot App iPhone
Where can I find the Sweetspot journal app?

You can download the app here:

Google Play Store: Sweetspot App Android

App Store: Sweetspot App iPhone
Why would I use the Sweetspot app?
Our Sweetspot Journal is a free app designed to make your microdosing journey easier. With the app, you can:
- Set intentions for your journey
- Choose a microdosing protocol
- Schedule your doses in your calendar
- Journal about your experiences
- Get reminders on dosing days
- Track your progress over time
Most importantly, the app helps you find your personal "Sweetspot," or the optimal dosage that works best for you—something that can be challenging to figure out on your own.

The Sweetspot Journal app can be downloaded for free in the Apple iOS and Android stores.

↩️ Returns and refunds

What if I am not satisfied with the product or the results?

If you're not satisfied with the product or results:

Fresh products (like microdosing truffles and the mushroom grow kit) can be returned within 14 days of delivery, as long as they haven’t been used.

Functional Mushrooms come with a 30-day, no-questions-asked money-back guarantee.
If you decide to return a product, we’d appreciate it if you could share your reasons for dissatisfaction to help us improve in the future.
What is your refund policy?

If you decide to exercise your right to withdraw from your purchase, please note that the return shipping costs will be your responsibility.

However, rest assured that we will promptly refund the full amount you paid.
Your reimbursement will be processed as quickly as possible, and no later than 14 days after we receive your returned product or notice of cancellation.
We want to make sure you're taken care of during this process!

💳 Payments

Can I pay with a credit card?

Yes, we accept Mastercard and VISA for credit card payments.

If your credit card payment is unsuccessful on the first attempt, kindly contact us via email at hello@microdose-pro.com or reach out to us on WhatsApp with the order details.
You can message us at +31 202157884.
Our customer support team is accessible Monday to Friday, from
Can I pay with Bitcoin?

Yes, we accept Bitcoin and cryptocurrency payments.
I completed my order but I want to change my payment method. How can I do that?

If you haven’t paid yet, or the payment has failed, you can change the payment method.

Kindly contact us via email at microdose@human-pro.com or reach out to us on WhatsApp with the order details.
You can message us at +31 202157884.
Our customer support team is accessible Monday to Friday, from 8 am to 5 pm.
We accept the following payment methods:
We accept the following payment methods:
- Credit card (VISA & Mastercard)
- iDeal
- PayPal
- Bancontact
- EPS
- Giropay
- Sofort
- Bitcoin and crypto
How long does it take for my money to be back on my account after a refund?

Your refund will be processed in the same manner as your original payment method.

Bank transfer: Up to 2 business days.
Credit card: 2–10 business days.